Privacy Policy
At LGT Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our services and brands.
This policy applies to all LGT Group brands, including:
- LGTHolidays – Indian and International Tours Operator
- LGT India Journez – Inbound Indian Tours for Foreigners
- LetzDoEventz – Corporate Events and MICE Solutions
- LGT HotelStays – Corporate Accommodation Services
- Luxe Living - Corporate Rentals
- LGT Info Media - Software Solutions
Information We Collect
We may collect personal information, such as:
- Contact details: Name, phone number, email, address.
- Booking information: Travel plans, event details, accommodation needs, payment details.
- Identity information: Passport details (when required), nationality.
- Technical data: IP address, browser type, location, and cookies.
- Usage data: How you use our websites and services.
How We Use Your Information
Your data is used to:
- Process bookings, event registrations, and accommodation reservations.
- Provide and manage our services across brands.
- Communicate with you about your bookings, support requests, and updates.
- Improve our services, websites, and customer experiences.
- Send marketing communications (with your consent).
- Fulfill legal and regulatory obligations.
Sharing Your Information
We may share your data with:
- Trusted partners such as hotels, airlines, transport services, payment gateways, and event partners.
- Internal teams across LGT Group brands to coordinate services.
- Legal authorities when required by law.
- Third-party service providers (e.g., IT, analytics, and marketing platforms) under strict confidentiality agreements.
We do not sell your personal information to third parties
Data Retention
We retain your information only as long as necessary for business, legal, or regulatory purposes.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Object to or restrict certain processing.
- Withdraw consent for marketing communications.
- Request data portability.
You can contact us anytime at contact@lgtholidays.com to exercise your rights.
Cookies & Tracking
Our website uses cookies and tracking technologies to enhance your experience and analyze website usage. You may manage your cookie preferences through your browser settings.
Data Security
We apply appropriate technical and organizational safeguards to protect your personal data from unauthorized access or misuse.
International Data Transfers
Your information may be transferred to or stored in locations outside your country of residence, always ensuring appropriate data protection measures.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions regarding this Privacy Policy or your data, please contact:
LGT Group Support Team
Phone: +91 44 4958 5855 | +91 87470 38759
Website: www.lgtgroup.com